Monday, February 2, 2026
The Latest from Medicare
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You can reach Medicare customer service by talking on the phone or using live chat with a real person any time—24 hours a day, 7 days a week. The only exceptions are some federal holidays when service might be closed or limited.[1][2][6]
The main phone number to call is 1-800-MEDICARE, which is 1-800-633-4227. If you use TTY for hearing or speech needs, dial 1-877-486-2048. These lines connect you to an automated system first, then a live agent who can help with questions about coverage, claims, premiums, deductibles, and more.[2][3][4][5]
Live chat is another easy option right on the Medicare website, available around the clock just like the phone service. It's great if you prefer typing your questions instead of calling.[4][5][6]
Keep your Medicare card handy when you contact them, as it helps speed things up. Note the agent's name and call time for your records in case you need to follow up.[3][5]
Some specialized Medicare help, like for Medicare Advantage plans or customer assistance desks, only runs Monday through Friday, 7 a.m. to 7 p.m. Eastern Time, and is closed on federal holidays.[1]
For other needs, like Social Security changes or Medicaid help with Medicare costs, use separate numbers such as 800-772-1213 for SSA or 877-267-2323 for state Medicaid offices.[2][3]
Help with your insurance? https://tally.so/r/n012P9
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