Monday, February 23, 2026
The Latest from Medicare
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# How to Reach Medicare Customer Service
Medicare makes it easy to get help whenever you need it. You can contact a real person by phone or online chat at any time—24 hours a day, 7 days a week—with the only exception being some federal holidays.[7]
## Calling Medicare
The main Medicare phone number is **1-800-MEDICARE**, which is the same as **1-800-633-4227**.[7] When you call, you'll reach an automated system that guides you through options, and then you can connect with a live representative who can answer your questions.[1] If you're deaf or hard of hearing, you can use the TTY number **1-877-486-2048** to communicate with a representative.[7]
## Why You Might Call
There are many reasons to contact Medicare. You can call to check on the status of your claims, ask questions about your premiums and deductibles, get general information about your coverage, and discuss any Medicare-related concerns.[2] Having your Medicare number handy before you call can help speed up the process.
## Alternative Ways to Get Help
If you prefer not to talk on the phone, Medicare also offers **live chat service** available 24 hours a day, 7 days a week.[4] You can also log into your personal Medicare account online to find answers to common questions and access your own Medicare information.[1] For those who prefer written communication, you can mail Medicare at: Medicare Contact Center Operations, PO Box 1270, Lawrence, KS 66044.[4]
Help with your insurance? https://tally.so/r/n012P9
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